If so, you are not alone! The words you choose can make or break a situation. And the way you use your words (and your body language) can either help or hurt your business relationships.
As an entrepreneur, it is not uncommon to face difficult situations daily. And navigating through bad reviews, negative feedback, hateful coworkers, unruly vendors, and demanding clients can feel overwhelming. Let’s be honest, these scenarios have a tendency to awaken a less-than-ideal version of ourselves. Haven’t we all been there?
Nancy certainly has. And she knows that learning to effectively handle the situations that come your way can make the difference between a profitable, successful business and one that is stuck, struggling, and failing. If you want to learn her secrets of confidently navigating difficult situations with finesse and success, then grab a copy of her book!
The Business Owner’s Blueprint for Handling Difficult Situations
Narrated by: Robin Siegerman
Length: 2 hrs and 32 mins
Release date: 05-03-21
The words you choose can make or break a situation. And the way you use your words (and your body language) can either help or hurt your business relationships. I know this firsthand. That is why I have made it my mission over the past decade to discover the secrets to responding to any scenario effectively and with confidence.
Inside Respond with Confidence, you will discover my proven blueprint for confident communication success as well as…
Navigating difficult situations (bad reviews, negative feedback, hateful coworkers, unruly vendors, demanding clients, etc.) is a daily practice for entrepreneurs. And I believe that learning to handle any situation that comes your way can be the difference between a profitable, successful business and a business that is stuck, struggling, and failing. If you feel the same way, then this book is for you!
©2021 Nancy Ganzekaufer (P)2021 Nancy Ganzekaufer
I can’t thank you enough. I was reading your book respond with confidence to build my confidence to answer.
I was offered an amazing opportunity for work from a past project but I wanted it make sure not to reject it with negativity. I do want the work but don’t want to work under his company name (I work under my company name only).
Your book reminded me what I am worth, my passion, my dreams, how I want to grow in my business and not to give up. I responded very well – I started with positive, negatives, and ended again with positive. It took lots of guts but I did it – I responded with confidence!
I also wrote my email, didn’t hit send right away… saved it and went back after few hours. I corrected it and removed all emotions, edited again, and then I sent … just like you said.
Thank you Nancy!
Your new book is absolutely fantastic!! I loved how you broke it down into easy sections to follow and understand! It is the perfect amount of everything!! I am suggesting it to everyone 🙂 And, I also loved “when the student is ready, the teacher will appear! So true!!!!!
Thank you for all you do for our industry!
TANNA BY DESIGN