Available on Amazon...
Respond with Confidence
by Nancy Ganzekaufer
HAVE YOUR WORDS EVER WORKED AGAINST YOU?
If so, you are not alone! The words you choose can make or break a situation. And the way you use your words (and your body language) can either help or hurt your business relationships.
Through often humorous anecdotes, Nancy Ganzekaufer helps business leaders avoid common mistakes, and gives tips which improve communication and ultimately help businesses of any size grow and succeed.
Nancy knows this firsthand. That’s why she has made it her mission over the past decade to discover the secrets of responding to any scenario effectively and with confidence.
Inside her book, Respond with Confidence: The Business Owner's Blueprint for Handling Difficult Situations, you’ll discover Nancy's proven blueprint for confident communication success as well as…
As an entrepreneur, it is not uncommon to face difficult situations daily. And navigating through bad reviews, negative feedback, hateful coworkers, unruly vendors, and demanding clients can feel overwhelming. Let's be honest, these scenarios have a tendency to awaken a less-than-ideal version of ourselves. Haven't we all been there?
Nancy certainly has. And she knows that learning to effectively handle the situations that come your way can make the difference between a profitable, successful business and one that is stuck, struggling, and failing. If you want to learn her secrets of confidently navigating difficult situations with finesse and success, then grab a copy of her book!
Respond with Confidence
The Business Owner’s Blueprint for Handling Difficult Situations
Narrated by: Robin Siegerman
Length: 2 hrs and 32 mins
Release date: 05-03-21
Have your words ever worked against you? If so, you are not alone!
The words you choose can make or break a situation. And the way you use your words (and your body language) can either help or hurt your business relationships. I know this firsthand. That is why I have made it my mission over the past decade to discover the secrets to responding to any scenario effectively and with confidence.
Inside Respond with Confidence, you will discover my proven blueprint for confident communication success as well as...
- How to effectively decompress from a difficult situation, so you can release your emotions and pivot toward a solution-focused mindset before making a hasty decision.
- How to assess the situation quickly and clearly, so you can understand where the other person is coming from, where the situation went wrong, and how to proceed with confidence.
- How to formulate an effective, success-driven response, so you can resolve the situation and achieve the result you want.
And much more!
Navigating difficult situations (bad reviews, negative feedback, hateful coworkers, unruly vendors, demanding clients, etc.) is a daily practice for entrepreneurs. And I believe that learning to handle any situation that comes your way can be the difference between a profitable, successful business and a business that is stuck, struggling, and failing. If you feel the same way, then this book is for you!
©2021 Nancy Ganzekaufer (P)2021 Nancy Ganzekaufer
Nisha Tailor Design
I can’t thank you enough. I was reading your book respond with confidence to build my confidence to answer.
I was offered an amazing opportunity for work from a past project but I wanted it make sure not to reject it with negativity. I do want the work but don't want to work under his company name (I work under my company name only).
Your book reminded me what I am worth, my passion, my dreams, how I want to grow in my business and not to give up. I responded very well - I started with positive, negatives, and ended again with positive. It took lots of guts but I did it - I responded with confidence!
I also wrote my email, didn’t hit send right away… saved it and went back after few hours. I corrected it and removed all emotions, edited again, and then I sent … just like you said.
Thank you Nancy!
CM321 (Amazon Review)
Using the strategies presented by Nancy in this book, business owners and entrepreneurs can learn the best way respond to any stressful situation with greater clarity and confidence.
TANNA BY DESIGN (Amazon Review)
Verified PurchaseOh Nancy!!!
Your new book is absolutely fantastic!! I loved how you broke it down into easy sections to follow and understand! It is the perfect amount of everything!! I am suggesting it to everyone :) And, I also loved "when the student is ready, the teacher will appear! So true!!!!!
Thank you for all you do for our industry!
TANNA BY DESIGN
[email protected](Amazon Review)
This is a great book with tips and wisdom for the modern day entrepreneur. She starts with a section on the effects of human emotions which I think anyone could use. (I was thinking my children would greatly benefit from the first few chapters.). And then she dives into the way we communicate w our clients. Im only 30percent into the book and it’s really practical, no nonsense which I live.
Joe C. (Amazon Review)
Verified PurchaseLet me start by saying I am a 49 year old man who does NOT read books. I read articles, stories, and excerpts from books that intrigue me. The last book I read cover to cover was 40 years ago while in elementary school and because I HAD to. I bought this book by recommendation, and decided to read it from the beginning as it seemed to be an easy read for someone like me, who would typically fall asleep from sitting still for more than 15 minutes at once. As a business owner my whole life, much of this book enforced many of my beliefs and best practices, but also taught me ways to handle situations even better than I had already thought I was. Never once did I feel like this book was repetitive, and when things were being said more than once is was with good reason to enforce what was already stated and important for the overall message. My favorite part of the book was when Nancy talks about when you put things in writing, and reinforced something I say to my kids all the time in this digital age - "When you write it, you own it", only Nancy expresses it in a much gentler and method. I am going to encourage my 4 children to read this book, and I HIGHLY recommend it.